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https://www.questionpro.com/de/Thomas Maiwald-Immer is the Managing Director of QuestionPro GmbH, a leading software provider for customer experience, market research, and employee experience. His passion for customer experience began over a decade ago with the introduction of digital customer feedback in German retail.
In this edition, Harald Henn and Thomas Maiwald-Immer share their insights on customer communities as a crucial element for building better customer relationships. Learn...
